An AI chatbot for your website that does more than answer questions
ConversionXBot is a website AI chatbot trained on your own business. It answers visitor questions, understands what they are looking for, gives quotes, helps with bookings and captures enquiries, so a visitor with a question is never left waiting for a reply.
Get Early AccessWhat is an AI chatbot for a website?
An AI chatbot for a website is a chat widget that sits on your pages and talks to visitors in plain language. Instead of picking from a fixed menu of buttons, a visitor types a question the way they would ask a person, and the chatbot works out what they mean and replies using information about your business.
That is different from live chat, which only works while someone on your team is online, and from a rule-based bot, which can only follow a script someone wrote in advance. A website AI chatbot is available whenever your site is, and it can answer questions nobody planned a script for.
ConversionXBot goes one step further. It is built to move the conversation toward an outcome, which is why we describe it as an AI sales assistant that runs on chatbot technology.
How ConversionXBot works on your website
- Share your website. AI agents read your public pages and pull out the information a visitor is likely to ask about: services, pricing, policies, locations.
- Add anything the site does not cover. Paste text or upload a PDF from the dashboard's Knowledge tab, such as a return policy or an FAQ document. It is available on every plan and takes effect immediately.
- Put it on your site once. On WordPress it is a one-click plugin with a one-time connection code. On Shopify, Wix, Webflow, Squarespace or a custom site you paste one small snippet of code a single time.
- Watch the conversations. Chats, leads and bookings appear in your dashboard, so you can see what visitors actually ask.
What visitors can do in the chat
Get answers from your own information
Questions about services, pricing, hours and policies are answered from what your business has shared, not from a generic guess.
Find the right option
When a visitor is not sure what they need, the chatbot asks a few questions and points them to the most relevant service.
Get a price
With quoting set up, on the Growth and Pro plans, the chatbot can give an estimate in the conversation instead of sending the visitor to a contact form.
Start a booking
It offers open times, and books only after the visitor clearly agrees to one. See the appointment booking chatbot page for how that works.
Leave their details
When a visitor shows real interest, the chatbot asks for a name and a way to reach them. More on this in the lead generation chatbot page.
Reach a person
If the chatbot cannot help, the visitor can send a message straight to you from inside the chat.
What a conversation can look like
Example conversation
Do you have any appointments this week?
We do. Which service are you interested in?
A first consultation.
Good choice for a first visit. I can see a few open times. Would you like me to list them?
Yes please.
An illustrative example of a chat on a service business's website, not a real customer conversation.
Answers grounded in your business, with a clear handoff
A chatbot that guesses is worse than no chatbot. ConversionXBot only answers from information that has been approved for your business, so it does not invent details about your services, prices or policies. If it does not know, it says so.
When it cannot resolve something, such as a complaint, a refund request or a question it has no answer for, it shows the visitor a message box in the chat. They write their message and email, and it goes to you. Refunds, cancellations and payment changes are never handled automatically; they always go to a person.
Where it fits
A website AI chatbot suits any business that already gets visitors and cannot always answer them straight away, especially service and appointment-based businesses. It is not limited to one industry. If you run a small team, the AI chatbot for small business page covers that situation in more detail.
Keep exploring
Common questions
How is a website AI chatbot different from live chat?
Live chat connects a visitor to a person, so it only works while someone is online. A website AI chatbot answers on its own at any hour, and can hand the visitor to your team when it cannot help.
Do I need technical skills to add it to my site?
No. On WordPress it is a one-click plugin with a connection code. On other platforms you paste one small snippet of code into your site a single time. If you would rather not, you can hand the snippet to whoever manages your website.
Will the chatbot make things up?
It is built not to. It answers only from information approved for your business and says so when it does not know, then offers to pass the question to your team.